Refund and Returns Policy

Refund and Returns Policy

At Carfits, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we provide a hassle-free 7-day refund policy to ensure a smooth experience.

1. Eligibility for Refund

To initiate a refund request, please reach out to our customer support team at support@wonmotors.com. Kindly mention your order number, the product(s) you wish to return, and the reason for the return. Our team will guide you through the return process.

2. Return Delivery Charges

Return shipping charges must be borne by the customer unless the return is due to an error on our side. We strongly advise using a reliable, trackable courier service, as Carfits is not liable for lost or damaged return shipments.

3. Refund Processing

Once we receive and inspect the returned item, you will be notified via email. If your return is approved, the refund will be processed and credited back to your original payment method.

4. Refund Delays or Non-Receipt

If you do not see the refund reflected within a reasonable period, please check with your bank or credit card provider, as processing times may vary. If the issue persists, feel free to contact our support team for assistance.

5. Order Cancellation Terms

Orders can be cancelled within 24 hours of placement by contacting our customer support at support@wonmotors.com. We’ll do our best to fulfill your request. Once an order has been processed or shipped, cancellation will no longer be possible.

6. Changes to This Policy

Carfits reserves the right to revise or update this refund and cancellation policy at any time without prior notice. Any changes will take effect immediately upon being published on our website.

By placing an order with Carfits, you acknowledge and agree to the terms stated in this refund and cancellation policy.